Privacy Policy – CrocQ Music (www.crocq.com.au)

Last updated: 2025

FMajor Productions Pty Ltd T/A CrocQ Music (ABN: 69 152 129 836) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book our services, or interact with us.

1. Information We Collect

We may collect:

  • Personal information you provide directly – e.g., name, email address, phone number, event details, payment information.

  • Automatically collected information – e.g., IP address, browser type, website usage data (via cookies or analytics tools).

  • Third-party information – if you interact with us via social media platforms or ticketing/payment providers.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our music services.

  • Process bookings, payments, and invoices.

  • Improve our website and services.

  • Send event updates, marketing material, or newsletters (only if you opt-in).

  • Comply with legal obligations.

3. Cookies and Analytics

Our website may use cookies and analytics tools (like Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, but some site features may not work correctly.

4. Sharing Your Information

We will never sell your personal information. We may share it with:

  • Service providers (e.g., payment processors, event platforms).

  • Legal authorities if required by law.
    All third parties are required to protect your information and only use it for authorised purposes.

5. Data Storage and Security

We take reasonable steps to protect your personal data from misuse, loss, unauthorised access, or disclosure. However, no method of online transmission is completely secure.

6. Accessing or Correcting Your Information

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections if your information is inaccurate.
    Contact us at bookings@crocq.com.au to make these requests.

7. Marketing Communications

You can opt out of our marketing emails at any time by clicking “unsubscribe” or contacting us directly.

8. Links to Other Websites

Our website may link to external sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “last updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

  • Business Name: FMajor Productions Pty Ltd T/A CrocQ Music

  • ABN: 69 152 129 836

  • Email: bookings@crocq.com.au

  • Phone: (02) 7232 2324

  • Postal Address: PO Box 2061 Dangar NSW 2309