Terms and Conditions – CrocQ Music (www.crocq.com.au)

Last updated: 2025

These Terms and Conditions govern your use of the CrocQ Music website and services. By accessing our website or booking our services, you agree to these terms.

1. Who We Are

This website and our services are owned and operated by FMajor Productions Pty Ltd T/A CrocQ Music (ABN: 69 152 129 836). We provide live music performances, event entertainment, and related services.

2. Use of Website

  • You agree to use this website for lawful purposes only.

  • You must not attempt to interfere with or damage our website (e.g., hacking, uploading malicious code).

  • Content on this site is for general information only and may change without notice.

3. Bookings and Payments

  • All bookings are subject to availability and confirmation.

  • Deposits are required to secure a date and are non-refundable unless otherwise stated in writing.

  • Full payment terms, including due dates, will be outlined in your invoice or booking agreement.

  • Late or non-payment may result in cancellation of services or late payment fees.

4. Cancellations

  • All cancellations must be made in writing (via email or letter) and will only be valid once acknowledged by CrocQ Music.

  • Deposits are non-refundable under all circumstances.

  • Additional cancellation fees apply depending on how close to the event date the cancellation occurs:

    • More than 3 months before the event: Deposit is forfeited, no further payment required.

    • Between 1 and 3 months before the event: 50% of the total booking fee is payable.

    • Within 1 month of the event: 75% of the total booking fee is payable.

    • Within 7 days of the event: 90% of the total booking fee is payable.

    • Within 3 days of the event or on the day: 100% of the total booking fee is payable.

  • If CrocQ Music must cancel due to unforeseen circumstances (e.g. illness, emergency), we will refund any deposits or payments made in full and assist in sourcing alternative entertainment where possible.

5. Intellectual Property

  • All content on this website (including text, logos, images, and music samples) is owned by or licensed to CrocQ Music.

  • You may not copy, reproduce, or distribute any content without written permission.

6. Liability

  • We take every effort to ensure our website and services are accurate and reliable. However, we make no guarantees about website content being error-free or uninterrupted.

  • To the maximum extent permitted by law, CrocQ Music is not liable for any loss, damage, or expenses arising from use of our website or services.

7. Third-Party Links

Our website may include links to third-party websites for convenience. We do not control or endorse these sites and are not responsible for their content.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will take effect once posted on this page.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of NSW courts.

10. Contact Us

For any questions regarding these Terms and Conditions: